Hello friends,
By now, many of you are aware of my ongoing trouble with ROTTING FLESH RADIO. As
of today's date, the matter remains unresolved. Due to Rotting Flesh
Radio's inability to resolve the issue, I consider it my responsibility
to inform potential customers as to my experience.
On
April 10th, 2007, I purchased $72.00 worth of merchandise from Rotting
Flesh Radio. *Nearly 11 months later* (and after endless inquiries), I
have yet to receive either my product or a refund.
The
company claims that they hired an outside source to perform their
shipping, and that the said source was not shipping the product.
However, I informed Rotting Flesh Radio that I still had not received
my merchandise. Months passed, and I continued to inquire as to the whereabouts of my package. Each time I was met with a variation of the same response "It has been shipped." More months passed, and I continued to inquire. Rotting Flesh Radio then informed me that they had discovered the outside shipping source had NOT been shipping the packages. I was told the matter would be promptly resolved, as the owner of Rotting Flesh Radio would personally be shipping my package. I
was told the package had been shipped, and I waited for its arrival.
And still nothing. Then I was told the package had been shipped again
(personally by the owner of RFR again). And still nothing. I began to ask for tracking numbers, but none were ever provided. This process of inquiry/shipment confirmation from RFR/failure to receive shipment repeated itself. Finally, after 10 months, I requested a refund. I
was told that both the merchandise AND a refund had already been
shipped. Weeks later...still no merchandise, still no refund. There
simply is no legitimate excuse for such business practices. It is
dishonest for a company to take money from a customer for the purchase
of merchandise, and fail to deliver the product or provide a refund in
a timely manner. 11 months is far from timely, it is completely unacceptable.
For the above reasons, I STRONGLY caution people against making purchases from Rotting Flesh Radio. For
those interested, I have over 60 pages of documentation in the form of
chat room logs/emails to confirm the description of the incident to be
accurate.
Thanks, and I hope this helps out a fellow haunter!
Haunting Regards,
Charlton
(AKA The Dread Zombie Charlton)
